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Connect Salesforce to Intercom like Magic

How to Use Magical to Transfer Data from Salesforce to Intercom
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Transfer Data from Salesforce to Intercom: A Step-by-Step Guide

With Magical, you can swiftly transfer data from Salesforce to Intercom in seconds – no complex integrations or code required. In this post, we'll explore what Magical is, how to install it, and how to use Magical to transfer data from Salesforce to Intercom, helping you streamline your customer support processes and boost your productivity.

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What Salesforce data can you transfer

Magical enables you to transfer a wide array of data from Salesforce to Intercom. Here are some examples of the information you can extract:

First Name
Account Name
Email
Company
And move more types of information by creating your own custom labels.

How to Transfer data from Salesforce to Intercom using Magical?

Now that you have the Magical Chrome extension installed, let's dive into how to transfer data from Salesforce to Intercom for a more efficient customer support experience. Follow these steps:

  1. Sign in to your Salesforce account and open the record containing the data you want to transfer, such as customer details and account information.
  2. In Salesforce, label the information you want to transfer with Magical, like Account Name, Email Address, or Company.
  3. Sign in to your Intercom account and open the conversation where you want to add the Salesforce data.
  4. Type "//" in an empty field and select the information you want to transfer from Salesforce such as First Name, Account Name, etc.
  5. The next time you start a conversation, Magical will automatically transfer all the fields into the form with one click.

Conclusion

Prompt and efficient responses in customer support are key to maintaining high customer satisfaction. Salesforce is a comprehensive customer relationship management (CRM) solution and Intercom is a dynamic customer communication platform. By integrating the capabilities of these two platforms, you can significantly enhance your customer support efforts. With Magical, you can effortlessly move information from Salesforce to Intercom, enabling you to focus more on resolving customer issues and enhancing customer satisfaction.

Other ways to connect Salesforce and Intercom

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Common questions

WHAT IS MAGICAL

Magical is a chrome extension that allows users to extract information from any website without complex integrations or APIs. You can run it on Salesforce and transfer data directly to Intercom. The extension is designed to simplify the process of data collection by automating the extraction of information from Salesforce. Magical is free, easy to use, and it can save you a lot of time and effort.

HOW TO INSTALL MAGICAL

To start using GetMagical, you need to install the chrome extension. Click the button below to install, or follow the steps to download directly from the Chrome web store.

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