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Connect Zendesk to Jira like Magic

How to Use Magical to Transfer Data from Zendesk to Jira
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Transfer Data from Zendesk to Jira: A Step-by-Step Guide

With Magical, you can transfer data from Zendesk to Jira in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Zendesk to Jira, helping you streamline your workflow and optimize your project management processes.

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What Zendesk data can you transfer

Magical enables you to transfer a wide array of data from Zendesk to Jira. Here are some examples of the information you can extract:

Ticket Number
Customer Name
Email
Issue Description
And move more types of information by creating your own custom labels.

How to Transfer data from Zendesk to Jira using Magical?

Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Zendesk to Jira for more efficient project management. Follow these steps:

  1. Sign in to your Zendesk account and open the ticket containing the data you want to transfer, such as issue details and priority.
  2. In Zendesk, label the information you want to transfer with Magical, like Ticket ID, Issue Type, or Priority.
  3. Sign in to your Jira account and open the issue where you want to add the Zendesk data.
  4. Type "//" in an empty field and select the information you want to transfer from Zendesk such as Ticket ID, Priority, etc.
  5. The next time you fill out an issue, Magical will automatically transfer all the fields into the form with one click.

About Zendesk and Jira

Efficient project management is crucial to maintaining productivity. Zendesk is a powerful customer support platform and Jira is a robust project management solution. Combining the capabilities of these two platforms can significantly enhance your project management efforts. By leveraging Magical, you can easily move information from Zendesk to Jira, allowing you to focus on resolving issues and improving productivity.

Other ways to connect Zendesk and Jira

Using Zapier

Zapier provides a seamless connection between Zendesk and Jira, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time

Using an API

An additional approach to integrate Zendesk and Jira is by directly utilizing their APIs. By integrating both APIs, you empower support and project management teams with real-time insights, fostering improved communication and a superior workflow. To employ this method, refer to their respective API documentation.

Common questions

WHAT IS MAGICAL

Magical is a chrome extension that allows users to extract information from any website without complex integrations or APIs. You can run it on Zendesk and transfer data directly to Jira. The extension is designed to simplify the process of data collection by automating the extraction of information from Zendesk. Magical is free, easy to use, and it can save you a lot of time and effort.

HOW TO INSTALL MAGICAL

To start using GetMagical, you need to install the chrome extension. Click the button below to install, or follow the steps to download directly from the Chrome web store.

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